Privacy Policy
(Effective Date:1/4/2025)
DigitalYoke.com (“Digitalyoke”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy (“Policy”) explains how we collect, use, store, and share information when you use our cloud ERP software, website, and related services (“Services”).
By accessing or using our Services, you agree to the terms of this Policy in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Name, email address, phone number, billing address, and company details provided during registration or subscription.
1.2 Business Data
Any data, files, or documents you upload to the platform, including customer details, inventory records, financial data, and operational information.
1.3 Technical Information
IP addresses, device identifiers, browser type, operating system, pages visited, and usage logs.
1.4 Payment Information
2. How We Use Your Information
We use collected information for:
Providing and managing your subscription and account.
Processing payments and invoices.
Improving, customizing, and enhancing our Services.
Communicating service updates, alerts, or promotional offers (you may opt out anytime).
Ensuring compliance with our Terms of Service, Refund Policy, and applicable laws.
3. Data Storage & Security
Your data is securely stored on Amazon Web Services (AWS) servers located in the Mumbai, India region.
We utilize AWS’s security infrastructure, encryption, and compliance features to protect your data.
We use encryption, firewalls, and access controls to safeguard data.
Only authorized personnel can access your data, and all access is logged and monitored.
4. Data Retention & Deletion
We retain your data for as long as your account is active or as required by law.
As per our Refund & No-Refund Policy, if payment is not made within the 30-day credit period, your account and all data will be permanently deleted without liability.
You may request data deletion at any time by contacting our support team.
5. Sharing of Information
We do not sell or rent your personal data. We may share information with:
Service Providers: Third-party vendors who assist in delivering our Services (e.g., hosting, payment processing, analytics).
Legal Authorities: When required by law, regulation, or court order.
Business Transfers: In case of a merger, acquisition, or sale of assets.
6. Cookies & Tracking Technologies
We use cookies, session storage, and similar tools to improve user experience, analyze usage, and deliver relevant content.
You can disable cookies via browser settings, but some features may not work properly.
7. Your Rights
You have the right to:
Access and request a copy of your personal data.
Correct or update inaccurate data.
Request deletion of your personal data.
Withdraw consent for certain processing activities.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Policy for Children
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on Digitalyoke.com, and continued use of our Services after updates constitutes your acceptance.
For privacy-related concerns or to exercise your rights, contact:
www.digitalyoke.com
support@digitalyoke.com
Address: Tc-10/1212, Pin 695001, Kerala, INDIA
