IPR and Reddressal Policy

Intellectual Property Rights (IPR) and Redressal Policy

(Effective Date:1/4/2025)

At www.digitalyoke.com, we value and protect intellectual property rights and are committed to ensuring that our cloud-based SaaS platform is used in a legal, ethical, and respectful manner.

This Intellectual Property Rights (IPR) and Redressal Policy (“Policy”) governs:

1. The ownership and permitted use of our software, platform, and services.

2. The rights of users regarding their own content and data.

3. The process for handling intellectual property infringement claims and dispute resolution.

By accessing or using our services, you agree to comply with this Policy.

1. Ownership of Intellectual Property

1.1 Company Intellectual Property

All intellectual property rights, including copyrights, trademarks, patents, trade secrets, and design rights, related to our SaaS software, platform, website, documentation, source code, APIs, database architecture, server configurations, designs, user interfaces, and business methods are the sole property of Sants Corporate Business or its licensors.

This includes, but is not limited to:

• All functionalities, features, and workflows of the platform.

• All visual elements, branding, and design components.

• Proprietary algorithms, processes, and integrations.

You are granted only a limited, non-exclusive, non-transferable, revocable license to use the service for your internal business purposes during the active subscription period.

1.2 User Content & Data

• You retain ownership of any data, content, or material (“User Data”) that you upload or create while using the platform.

• You grant digitalyoke.com a non-exclusive, worldwide, royalty-free license to store, process, and transmit your User Data solely to deliver the service.

• As per our Refund & No-Refund Policy, if your subscription is terminated for non-payment after the 30-day credit period, your account and all User Data will be permanently deleted, and we will not be responsible for storing or recovering it.

2. Prohibited Activities

You must not:

• Reverse-engineer, decompile, or attempt to extract the source code.

• Copy, modify, or create derivative works based on our software or content.

• Share, sell, lease, or sublicense access to our platform without written consent.

• Use our platform to build competing products or services.

• Infringe upon the intellectual property rights of Digitalyoke or those of any third party.

3. Reporting Intellectual Property Infringement

If you believe your intellectual property rights have been violated, you can submit an IPR Infringement Notice containing:

1. Identification of the work you claim is infringed.

2. Location of the infringing material (e.g., URL, screenshot).

3. Your contact details (name, address, phone, email).

4. Good faith statement that the use is unauthorized.

5. Legal statement under penalty of perjury that your claim is accurate and you are authorized to act on behalf of the rights owner.
    

Contact us.

support@digitalyoke.com
Address: Tc-10/1212, Pin 695001, Kerala, INDIA

4. Redressal Mechanism

We are committed to resolving IPR disputes fairly and promptly.

4.1 Step 1: Contact Customer Support

Email our support team at contact@digitalyoke.com with your concern.

4.2 Step 2: Formal Legal Complaint

If unresolved, submit a formal complaint to our legal department at contact@digitalyoke.com with supporting evidence.

4.3 Step 3: Mediation or Arbitration

If no resolution is reached, disputes may be addressed through mediation or arbitration as per our Terms of Service.

5. Repeat Infringer Policy

In accordance with applicable laws, we may suspend or terminate accounts of repeat infringers. This includes:

• Permanent deletion of the account.

• Removal of all stored data and content without liability.

6. Disclaimer

• We are not responsible for content uploaded by users and do not verify the ownership of user-submitted materials.

• We act in good faith to address valid infringement claims.

7. Policy Updates

We may modify this Policy at any time, with changes becoming effective upon posting on our website. Users are encouraged to review it regularly.

www.digitalyoke.com
support@digitalyoke.com
Address: Tc-10/1212, Pin 695001, Kerala, INDIA